At 99's Terms & Conditions – The Complete Membership Guide

By using the at 99 website (https://at99.run) and any associated mobile applications, you fully agree to these Terms & Conditions. Please read this entire document carefully before using the at 99 platform.

These Terms & Conditions constitute a legally binding agreement between at 99 and all its registered members. If you do not agree with any of these terms, please refrain from using the at 99 platform.

• At 99 reserves the right to modify these terms and conditions at any time.
• Updated terms take effect as soon as they are published on the website.
• Visit this page regularly to stay up to date.
• These terms and conditions are available in both Bengali and English; in the event of any dispute, the English version shall prevail.

To open an account at at 99, you must meet the following requirements. at 99 reserves the right to close any account where inaccurate information has been provided.

• You must be at least 18 years of age at the time of registration.
• Each individual may register only one account. Multiple accounts are strictly prohibited.
• The name, phone number, email, and ID details provided at registration must be accurate and belong to you personally.
• At 99 may request a copy of your national ID or passport at any time for identity verification purposes.
• Opening an account under someone else's name or with false information is strictly prohibited and may result in legal action.
• At 99 may temporarily place a hold on withdrawals pending verification.

A valid Bangladeshi mobile number is required to complete registration at at 99. Your identity will be verified via OTP. For more details on the registration process, please visit our Help Center Visit us.

At 99 supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT. The following rules apply to the processing of all transactions.

• Deposited funds may only be withdrawn to the same mobile number or account used to make the deposit.
• Withdrawals are processed within 24 hours of the request being submitted. During peak periods, this may take up to 48 hours.
• At 99 does not charge any fees on deposits. However, your payment service provider may apply their own charges.
• In cases of suspicious transactions, at 99 reserves the right to place a withdrawal on hold pending verification.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the specified wagering requirements have been met.

The following rules must be observed when placing bets at at 99. Violation of these Terms & Conditions may result in account termination.

• The minimum stake per bet is ৳50. Maximum limits vary depending on the game.
• At 99 reserves the right to void any bet accepted during a live betting session due to a system error.
• If any event is cancelled in Sports Betting, the stake for that bet will be fully refunded.
• At 99 may void any bet placed on clearly incorrect odds, and the decision of the relevant authority on such matters is final.
• In the event of any dispute over betting outcomes, at 99's records shall serve as the final and conclusive evidence.
• Any winnings obtained by exploiting technical vulnerabilities or bugs will be forfeited.

At 99 offers a wide range of bonuses and promotions. Each bonus comes with its own terms and conditions that must be met.

• Welcome Bonus: A bonus of up to 100% is available on your first deposit. A minimum deposit amount is required to qualify for this bonus.
• Wagering Requirement: All bonuses carry a minimum ×20 wagering requirement. This means a BDT 1,000 bonus requires BDT 20,000 in total bets before any withdrawal can be made.
• Validity: If the wagering requirements are not met within 30 days of the bonus being credited, the bonus will be forfeited.
• Referral Bonus: A bonus is awarded for each successful referral, provided the referred friend makes a minimum deposit of ৳1,000.
• Cashback: A minimum betting amount is required to qualify for the weekly cashback offer — see details on the Bonus page See.
• Each bonus may only be claimed once. Any attempt to abuse a bonus will result in the cancellation of all bonuses.

At 99 believes that betting should be purely for entertainment. We encourage all members to play responsibly. Responsible Gaming is an integral part of these Terms & Conditions.

• At 99 allows users to set their own daily, weekly, or monthly deposit and betting limits.
• If needed, you can temporarily suspend your account at any time — anywhere from 24 hours up to 6 months.
• If you notice any signs of problem gambling, please contact our support team.
• We use various technical measures to protect minors from accessing betting services.

To learn more about Responsible Gaming, visit our Responsible Play View the page.

At 99 may suspend or permanently close any account without prior notice under the following circumstances:

• For violating these Terms & Conditions.
• For operating multiple accounts.
• Using a false identity or providing fraudulent information.
• Misusing the bonus system or attempting to commit fraud.
• Involvement in money laundering or any suspicious financial activity.
• Behaving in an abusive manner toward other members or at 99 staff.

At 99 takes the security of your personal information extremely seriously. We are fully transparent about how we collect, store, and use your data.

• At 99 never sells your personal information to third parties.
• Your information is used solely for service delivery and identity verification.
• All data is secured using SSL encryption technology.
• Information may be disclosed in response to a valid request from law enforcement authorities.

For more details, visit our Privacy Policy Please read the page.

If you have a complaint or dispute regarding anything on at 99, please follow the steps below:

1. Step One: Contact our 24/7 live chat support and describe your issue in detail.
2. Step Two: If your issue isn't resolved via Live Chat, please submit a written complaint to support@at99.run.
3. Step Three: at 99 will respond in writing to email complaints within 7 business days of receipt.
4. Step Four: If both parties cannot reach an agreement, the dispute will be resolved through independent neutral mediation.

At 99's decisions are final, and in the event of any dispute, at 99's server logs and records shall serve as conclusive evidence.

At 99 reserves the right to amend, add to, or remove any part of these terms and conditions at any time. Any changes take effect as soon as they are published on the website.

• For significant changes, at 99 will make reasonable efforts to notify you via your registered email or mobile number.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw your remaining balance.
• The date of the most recent update will always be displayed at the top of this page.